Privacy Policy
Last updated: July 12, 2026
Your privacy matters to us. This policy explains what information we collect from visitors to this website, how we use it, and the choices available to you.
Information We Collect
- Usage data: pages viewed, general traffic patterns, approximate location, and browser/device information, collected automatically as you browse.
- Information you provide directly: such as your name, email, shipping address, and payment details when you place an order or contact us.
- Communications: any information you share when you email our support team.
How We Use Your Information
We use the information we collect to process orders, respond to your questions, improve this website, and — where you've agreed to receive them — send you offers or updates relevant to VigoSurge. Order confirmations are sent from [email protected] to the email address you provide at checkout.
Orders & Third-Party Processing
Purchases made through this Site are processed by BuyGoods, an independent payment processor and authorized retailer. Information you submit at checkout is handled under BuyGoods' own privacy practices in addition to this policy.
Cookies & Analytics
We use cookies to understand general site traffic and improve the browsing experience. Cookies collect anonymous, aggregated statistical data — they do not personally identify you. We may also use analytics and remarketing tools (such as Google Analytics, Meta/Facebook Ads, and similar services), which may use first- and third-party cookies to inform and measure advertising based on past visits to this Site. You can adjust your browser settings to decline cookies, and you can opt out of interest-based Google advertising at google.com/settings/ads.
California Privacy Rights
California residents may request, once per year, information about any categories of personal information we've shared with third parties for their direct marketing purposes in the prior calendar year. To make a request, email [email protected] with "California Privacy Request" in the subject line, along with your name and contact details. We'll respond within 30 days.
Children's Privacy
This Site is intended for adults 18 years of age or older and is not directed at children. We do not knowingly collect personal information from anyone under 18, consistent with the Children's Online Privacy Protection Act (COPPA).
Data Security
We use reasonable safeguards to protect the information under our control, including encrypted checkout processing. That said, no method of transmission over the internet is completely secure, and we can't guarantee absolute security for information you send us electronically.
Sharing Your Information
We do not sell your personal information. We may share information with service providers who help us operate this Site and fulfill orders (such as BuyGoods), or where required by law. If our business is ever sold or transferred, your information may be transferred as part of that transaction, subject to this policy or its successor.
Changes to This Policy
We may update this Privacy Policy from time to time by posting a revised version here. Please check back periodically to stay informed.
Contact Us
Questions about this Privacy Policy can be sent to [email protected].